Frequently Asked Questions About Our Quote Builder & Products


Does NAWL only sell products to dealers?

Yes, that’s right. Our business is wholesale only to material handling dealers and resellers. Unlike some of our competitors, we’ll never be bidding on the same project at the same time.

When I login and become a Dealer, will my information be shared with anyone?

Never. We keep your information and your quotes private and they will not be shared with another company or individual.

Why should I use the Quote Builder?

It’s actually for your convenience where you can get pricing fast and save time. We created the online quote system to allow dealers to access pricing and prepare a quick quote online and then download it 24/7.

Is it easy to use the Quote Builder?

Creating your own quote is a lot like creating a shopping list online. First, select your ship from location of Texas or California. Then enter amounts on the left column for the items you want to order. It automatically totals at the bottom. Once you’re complete, Confirm your quote and it will take you to a new page where you can download as a PDF or CSV file.

How do I know what hardware I need?

For uprights and beams, you’ll need two Wedge Anchors per upright.

For Cantilever, you’ll need the following (Item Code XHHNB75200):

  1. For every cantilever base use 6 Hex bolts w/nuts for each base
  2. For every cantilever arm use 4 Hex bolts w/nuts for each arm
  3. For every cantilever brace use 5 Hex bolts w/nuts for each brace
  4. For every cantilever strut use 2 Hex bolts w/nuts for each strut

Download complete Cantilever Installation Instructions here.

 

You ship from two locations (California & Texas). Do I have to choose just one?

Actually, you can ship from either location or both locations depending on your freight destination. If you want to ship from both locations on the same quote you’ll have to call us to let us know. We’re working on updating our system to accommodate that now.

Can I delete or modify a quote once it’s created?

At this time, once you create a quote it becomes a part of your Quote History and it cannot be modified once confirmed. You can save your Quote History for as long as you like. If you want it to be deleted, please send an email to sales@nawlusa.com and request your Quote ID #### be removed.

Can I turn my Quote into an Order?

The Quote Builder was designed to give dealers a tool to get information and pricing quickly. It also includes a discount at different volume levels. To be sure we’ve got all the hardware and extras you need, once you decide to process your order, we will prepare a Sales Order Confirmation for your final review. Once signed, your order will be scheduled for pick-up.

Do you arrange for freight?

At this time we do not estimate or accommodate freight quotes for our customers. We offer two FOB points (CA and TX) and it is up to each dealer to arrange for the freight on each order. We will load your trucks once they arrive.